Manila at 4th, Bacolod City back at 94th of Top 100 Outsourcing Cities in 2013

June 15, 2013 by Archian 1 Comment

Manila at 4th, Bacolod City back at 94th of Top 100 Outsourcing Cities in 2013

IT Hub for Outsourcing in Bacolod City

After a long hiatus in 2011 and 2012, Bacolod City comes back to the prestigious list of the List of the Top 100 Outsourcing Cities in the World for 2013.

At the Top of the list are the two greatest Information Technology Cities in India, – Bangalore and Mumbai. Their strong competitive advantage is having English as their second language. This is followed by our beloved Manila, in 3rd place – one notch higher than before. What is interesting in the list is that it is dominated by India followed by China.

Outsourcing – Call Center Work Stations

I have my chance of finding online jobs from Odesk.com, which is the 44th most visited site in the Philippines as of June 2013. What I have found that although Filipinos are more competent and are proven in their quality, the Indians and Chinese, (aside from offering cheaper prices for work) are relentless in bidding and looking for jobs.

Here is the list of the Top Outsourcing Cities in 2013

ity

Rank 2013	Change from Last	IT City	Country	Region
1	–	Bangalore	India	South Asia
2	–	Mumbai	India	South Asia
3	+1	Manila (NCR)	Philippines	Southeast Asia
4	1	Delhi (NCR)	India	South Asia
5	–	Chennai	India	South Asia
6	–	Hyderabad	India	South Asia
7	–	Pune	India	South Asia
8	+1	Cebu City	Philippines	Southeast Asia
9	1	Dublin	Ireland	Western Europe
10	+1	Kraków	Poland	Eastern Europe
11	1	Shanghai	China	East Asia
12	–	Beijing	China	East Asia
14	+2	Shenzhen	China	East Asia
15	1	Dalian	China	East Asia
16	+1	Ho Chi Minh City	Vietnam	Southeast Asia
18	5	São Paulo	Brazil	South America
19	+9	Kuala Lumpur	Malaysia	Southeast Asia
20	1	Colombo	Sri Lanka	South Asia
21	+1	Santiago	Chile	South America
22	+4	Johannesburg	South Africa	Middle East and Africa
23	2	Hanoi	Vietnam	Southeast Asia
24	9	Buenos Aires	Argentina	South America
25	1	Chandigarh	India	South Asia
26	1	Kolkata	India	South Asia
29	–	Coimbatore	India	South Asia
31	+4	Singapore	Singapore	Southeast Asia
32	+1	St. Petersburg	Russia	Eastern Europe
70	1	Davao City	Philippines	Southeast Asia
73	+4	Penang	Malaysia	Southeast Asia
92	1	Novosibirsk	Russia	Eastern Europe
93	1	Iloilo City	Philippines	Southeast Asia
94	–	Bacolod City	Philippines	Southeast Asia

I am wondering why with the strong population and education level of Filipinos, our major cities except Metro Manila hasn’t made it to higher levels. (Bacolod even exit the list) Most of the cities that come up in the list are Non-English Speaking Countries, except of course from India. I believe that the most populous cities in the Philippines could be in the top thirties and forties of the Outsourcing List. What do these Non-English speaking cities excel at?

As much as speaking English is an advantage for Filipinos, there are other important factors to be in the Top List: economic stability, cost efficiency, IT education including infrastructure and, government support and safeguards for the BPO industry in the country.

What’s your say? Share your thoughts 😉
Read the rest of the Report? The Top Outsourcing Cities in the World 2013

Top Call Center Outsourcing Companies in the Philippines

Ian Jay Bantilan is a Web Developper and IT enthusiast.